At Property Helpdesk we provide call centre services to manage your properties 24/7 so you can rest easy.
You've come to the right place
We provide a professional, reliable and effective call centre services to monitor and manage alarms, security, service requests, maintenance requests and more.
Our aim is to give you and your customers peace of mind. Call us now and discuss how you too can rest easy knowing that your customers and properties are fully cared for.
Services we provide
- 24/7 call centre services & customer service helpdesk
- Planned and preventative maintenance management
- Work order management and reporting
- Facilities management information systems
- Regular reporting on help desk team productivity
- Customer feedback to the appropriate internal teams, like product developers
The benefits to you
- A service desk to drive new levels of efficiency for your facilities management.
- 24x7 service, giving your employees the ability to submit requests anytime, anywhere.
- Maintain safety and regulatory compliance, ensuring a healthier workplace for your employees.
- Ensure your customer service is timely and accurate
- Set and maintain specific customer service standards
- Improving your customer support by actively responding to queries and handling complaints
- Call us to discuss your call centre services needs:
(03) 929-0654
Our Current Clients
We service a growing number of clients around New Zealand including: